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Posted by   Annette on    May 30, 2013

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Today's Quick Tip: Stop Waiting on Hold

Here's a helpful tool that takes hold music out of the equation and, like magic, gets you on the line with a human.
I was about to spend 20 minutes yesterday listening to hold music with British Airways. I decided to forgo it. OK: in point of fact, I decided to say #$*& that noise and hang up--b…